In the Toyota Way Fieldbook, Jeffrey Liker and David
Meier state, “The Toyota method for training is tried
and true, and they have used it (Training Within
Industry - TWI) for over 50 years.” This workshop will
explain TWI from the time it was created during WWII,
the impact it had on the outcome of that war, why TWI
was dropped in the US after the war only to end up in
Japan where the program became a cornerstone of the
“Japanese industrial miracle” known as Kaizen. A
detailed overview of the three “J” components of Job
Relations (JR), Job Instruction (JI), and Job Methods
Improvement (JM) will focus on the 4-step method common
to all three programs. A hands-on demonstration of the
JI program will remove any doubts about why the TWI
4-step training method has not changed in over 60 years,
even at Toyota. You will learn how JR can create a
positive work environment, how JI provides a sure way to
train a person providing a foundation for standard work,
and how JM involves the people who do the work to
continuously improve. Those attending will also walk
away from this workshop with a clear understand about
why TWI is referred to today as “the missing link to
lean.”