You’re an early adopter. A “point of light” as Deming disciple Bill Conway describes it. You’re an eager learner, you’re passionate about studying and taking action on quality / continuous improvement. You see the opportunity and fit for TWI in addressing significant gaps in the shop floor culture and practice. You know it’s the right thing for the company but how do you get management’s attention?

This presentation and discussion will stimulate your ideas on how to think like you owned the business and engage a “bottom up management” approach.

Upon completion of this session, participants will learn…

• Two human failings that stand in the way

• What Bottom Up Management is

• What Top Management is interested In

• How to “sell” your ideas based on that interest

• How to use regular lines of communication effectively

About the Presenter(s)

Richard has over 25 years of experience in manufacturing, most of it with the Boeing Company in Washington State. There, Richard became involved in Boeing’s Lean Manufacturing initiative as a member of the Boeing Supplier Support Center, which assisted key Boeing suppliers, both domestic and international, with beginning a continuous improvement program based on the Toyota Production System. To fulfill this role, Richard received training in TPS from the Shingijutsu Company both in Japan and at Boeing.

Since retiring from the Boeing Company in 2000, Richard has continued to consult independently as President of Lean Promotion. Recognizing that TWI is one of the fundamentals of daily work routine management that support the Toyota Production System, Richard was trained and certified by the TWI Institute and has since delivered the TWI supervisor programs to clients in manufacturing, aerospace, steel, food, banking, construction, and healthcare industries.

Richard has a contractual relationship with the TWI Institute and is collaborating with them as their TWI program expands. Now a Master Trainer, Richard conducts the 10-hour “J” training and train-the-trainer sessions for the TWI Institute in addition to being an independent lean consultant.