We all know about root cause analysis and performance improvement plans; about new ideas for efficiency and state-of-the-art training programs. But the long-term success of any of these plans are dependent upon the relationships among the teams implementing them. 

Over the past several years the Training Within Industry (TWI) movement has re-emerged in the American workforce. Where Job Instruction Training (JIT) gets a lot of attention for its standardized work instruction and Job Methods Training (JMT) helps companies make huge strides in improving methods of doing that work, Job Relations is the key to making relationships within those companies strong. JR provides a key factor to individual learning and growing that must happen when supervisors and managers move upward in any organization. While foundational in nature, the concepts that JR teaches can mean the difference between success and failure with other training programs. 

Jodee Bock, owner of Bock’s Office Transformational Consulting in Fargo, ND, will present examples of the foundations JRT has provided for improvements in culture, relationships and attitudes in several organizations.