TWI Does More Than You Think: A Discussion About
The Use Of TWI In Building A Learning Organization
Don Dinero

Although the TWI Programs satisfy universal needs required by all organizations, they also provide higher level accomplishments that many organizations seek but do not know how to attain. The TWI Programs are a prerequisite that enables companies to achieve the goal of becoming a Learning Organization. Peter Senge, in his book The Fifth Discipline, states that “the basic meaning of a ‘Learning Organization’ [is] an organization that is continually expanding its capacity to create its future.” This is accomplished by engaging the entire population of the organization in the five disciplines discussed in his book.

I will facilitate a discussion that will center on the effect TWI has had on the people in attendees’ organizations. We will discuss ideas on how to increase both peoples’ learning and their desire to learn so that they may begin to create a Learning Organization. We will thus be laying a foundation for using TWI to create a Learning Organization. This session is open to everyone. While the dialogue will primarily be among those who have used any of the TWI Programs, those with less familiarity of TWI are welcome to sit in and learn.

Upon completion of this session, participants will learn…

• To explain the basic meaning of a Learning Organization

• To explain how to get the full use from the TWI Programs

• To explain the connection between a Learning Organization and the TWI Programs

About the Presenter(s)

Donald A. Dinero, PE, CPIM has over forty years of experience designing and implementing methods and processes and is the Principal of TWI Learning Partnership, located in Rochester, NY. His BS degree in mechanical engineering is from the University of Rochester and his MBA and MS (Career and Human Resource Development) degrees are from the Rochester Institute of Technology. His consulting business is devoted solely to implementing the TWI Programs into organizations with the objective that they realize their intended benefits. His clients include IBM, Toyoda Gosei Fluid Systems, Boston Scientific, the Irish Centre for Business Excellence among many others. He believes that the Lean movement is hindered by the correct use of the TWI Programs and thus concentrates his efforts on their correct use. He delivers training and implementation in all three “J” Programs and in Program Development. In keeping with the “multiplier effect” used by the Training Within Industry Service, he also offers Train the Trainer development for each of the “J” Programs, which allows an organization’s employees to independently deliver the Programs. He continues to study the TWI Programs and believes that they are not only useful but also required in all facets of our society. His studies and talks on TWI led to his writing the book Training Within Industry: The Foundation of Lean, published by Productivity Press, 2005. This book won a Shingo Prize for Research in 2006. His book TWI Case Studies – Standard Work, Continuous Improvement, Teamwork, was published in April 2011.