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Session Title |
Impact of JI to Standardized Patient
Care Services |
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Session Abstract |
VMMC has been on a Lean Journey since
2002. We have continued to develop skill in
understanding our processes and in prescribing
kaizen to improve these processes. As we cycled
back through to layer on the "next" improvements
it became apparent that we were experiencing
difficulty in implementing and sustaining the
improvements envisioned by the workshop teams.
There was a lack of standard work. The addition
of Job Instruction Methods as part of our VMPS
Toolkit is addressing this gap. |
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Specific Learning Objectives |
Upon
completion of this session, participants will
learn…
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Target Audience |
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X
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Beginner – For Those Preparing for their
Journey |
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X
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Intermediate – For Early Adopters with
1-2 Years Experience |
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Advanced – For Those Well Along the Path
Looking for More Advanced Tools |
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Presenter Biography |
Martha is a Registered Nurse with over
20 years experience in the hospital setting. She
earned a Master’s Degree specializing in the
clinical care of patients with cancer and in the
training of nurses. During the past 10 years,
she has worked at Virginia Mason Medical Center
in Seattle Washington as the Director of
Inpatient Oncology and IV Services. Virginia
Mason adopted Lean as a management methodology
in 2001 and Martha was Certified in Rapid
Process Improvement Workshops in 2006. During
her work in IV Therapy, the Team won the Mary
McClinton Patient Safety award for the
application of Lean Methods which produced
increased safety for patients receiving Central
Lines. In 2008, Martha was appointed to the
Kaizen Fellowship Program. She currently works
as a Director in Virginia Mason’s Kaizen
Promotion Office and is piloting the application
of TWI to health care instruction. Martha has
received training in JI and JR. |
