Creating a Continuous Improvement Culture
July 2nd, 1:00 - 2:30 pm Eastern 
Fee: $195

True continuous improvement occurs all the time, everyday, by everybody.  Too often, businesses perform only continual improvement activities, those activities that might help improve the quality system and operations, but only periodically.  Examples of continual improvement activities might include responding to a customer complaint, and internal audit finding, a Six Sigma Project, or a monthly Kaizen Event. 
This webinar will show you how to build a culture within your organization that will promote continuous improvement activities so that all employees are involved with the improvement process every single day.  It will also demonstrate show the organization how to build greater accountability and discipline in adhering to procedures. An example of how this was applied in an office process will also be shown to the attendees. 

Specific Learning Objectives
 

  - How to develop Leader Standard Work
  - Visual Management

  - Daily Accountability Meetings

  - Leadership and How to Focus on the Process

  - Promoting Quick and Easy Improvement Activities

 

Presented by:
Mike Micklewright

Mike is a dynamic speaker, actor, Dr. Deming impersonator,  author, business and quality consultant, and trainer based in the Chicago area.

Mike MicklewrightMike writes his own column in QualityInsider, an on-line magazine, in which he is known as the Whys Guy.  Mike is also a Midwest Board Member of the Association for Manufacturing Excellence (AME).

Mike specializes in Lean, ISO 9001, Leadership, Deming, and Root Cause Analysis. He is an ASQ Certified Six Sigma Black Belt, Quality Auditor, Quality Engineer, and Quality Manager. He also holds an Engineering degree from the University of Illinois.

Nemawashi
July 14, 2009  -  1:00 - 2:30 EDT
Fee $195

From Principle 13 of The Toyota Way, Nemawashi is defined as "make decisions slowly by consensus, thoroughly considering all options; implement rapidly.  Oftentimes, in many American companies, we tend to do the opposite - we spend very little time planning, we do not involve all of the people who will be affected by the decision, we rush to implement our quick and sometimes rash decisions, and we pay for it by spending a great deal of time correcting the problems that come from a poor decision making process.  This webinar will show the attendees how to broadly consider alternative solutions with a Set-Based Approach and how to build consensus amongst the stakeholders to achieve solid solutions.  The result is a solution with fewer problems that requires much less time to troubleshoot because of thorough selection process and involvement of all stakeholders.

Specific Learning Objectives

  - How Nemawashi relates to A3

  - How Nemawashi promotes Leadership 

  - Benchmarking to Generate Possible Solutions

  - Concept Selection

  - Consensus Building

  - How the Early Years of Saturn Used Nemawashi

(Register today) - Hosted by AME